What is the maximum size for one of the storage container?
The maximum storage size is 2Gb (as Windows Mobile uses FAT file system, this is a natural limitation of this file system)

What is the maximum number of characters allowed for the password?
128 characters

The writing and reading speed to/from SecuBox storage seems very slow. What could be the reason?
Please, ensure the “Enable error logging” is not enabled in SecuBox “Settings”.

Can I create 15 SecuBox encrypted containers and mount 10 at a time?
Yes.

I have purchased one of Aiko Solutions products but have not received a serial number. What do I do?
The serial number was sent to you in the purchase confirmation email. This email was sent to you by the online distributor (e.g. PocketGear, Handango) right after purchasing. If you don't find the number in your mailbox, please, contact us at sales@aikosolutions.com with your order details.

I have lost my serial number. How can I get it again?
Please, contact us at sales@aikosolutions.com, indicating the date, order number, online distributor, your name and email used during transaction.

I have purchased a product, downloaded and installed it but it is a trial version. How can I register it?
You need to enter a serial number that you have received in the purchase confirmation email into the registration dialog to register the product. To access the registration dialogue, please, go to Menu> ? (Help)-> About. Time limit will be removed after registration.

Will I receive a disk/CD after my order?
All Aiko Solutions software products are sold and shipped electronically. It means that when you buy the software you only receive an email with the license key (registration number) in it. The application itself can be downloaded directly from our website.